From Start to Finish and Beyond Our Service Relationship with Our Clients 

is Very Important to Us and Include:

Jewellery Repair 

(Stone Replacement, Ring Sizing, Custom Modification, Chain Soldering & Bracelet Repair,

Jewellery Mounting & Prong Re-tipping and more)

Jewellery Alterations

Cleaning & Polishing

Rhodium Plating

Pearl & Bead Stringing/Re-stringing

Watch Repairs & Maintenance

Jewellery Appraisals


*For All Orders Service Packages are Available

Appraisals - Valuations, Insurance, & Estates

No matter how careful you are with your jewellery it might become damaged, lost, or stolen. Many people think that they are insured until something happens. Then they find that their homeowners or renters policy only pays for a small amount. Usually your jewellery must be listed on your policy with descriptions.  An appraisal is often required, and an additional premium is also charged. Sometimes the jewellery is covered against loss, but the owner has trouble proving its value to the insurance company. Frequently people come to us with questions such as: “Can you give me a value of the ring you cleaned for me 7 months ago?” We do our best, but your negotiations with your insurance company are much easier if you have an appraisal. 


Our appraisals include a complete description, and one or more photos which are useful in identifying your jewellery if it is lost or stolen. Appraisals must be kept up to date. People are often disappointed when the amount of insurance will not replace a lost item. If your appraisal is several years old, the value is probably incorrect. 


Our Appraisal Fee

We charge $50 for the first appraised item, and $30 for each item thereafter during the same appointment.  An extra charge will be added for individuals requesting separate appraisal pages per piece.  We will supply appraisal updates for clients at half price ($25) when the original appraisal was created by our company, and is brought in along with the item(s).  Be safe, not sorry!


Corporate Discounts

For over 10 appraisals the cost per appraisal is $35.00 

For over 10 appraisals for the same items the cost per appraisal is $15.00

Custom Design Experience

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We begin custom orders by meeting individually 

with each client in-studio or over the phone to discuss the 5-step design process:

Custom Orders are begun by consultation in which we discuss what materials, stones, and the piece you are looking to design.


Following the consultation we create a virtual sketch in which the client can review and critique. Based on the client's satisfaction we either make adjustments or continue on to the next step.

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After approving the chosen design, the design is carved in wax either by hand or by a 3D Mill, depending on the piece. When a wax mold has been generated, it is shown to the client for review once more before production commences. By taking a closer look at a wax model, one is able to grasp a better idea of what, in fact, their final product will look like. 

If stones are being place in the piece, this is when you will have a chance to see them from every angle, and inspect them so that they are to your standard.

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At this point, the collaborative process is complete and we are ready to begin production. This includes casting in desired metal such as silver, gold, platinum; cleaning and polishing; assembling; stone setting and finishing.

Our goal is to provide you with a high quality unique piece of jewellery!

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Jewellery Care

Chlorine Corrosion Cracking.  Save Your Jewellery From Chlorine!

We strongly recommend removing all jewellery before coming in contact with chlorine (swimming pools and hot tubs), and any bleach cleaning products (household cleaners- even hair dyes). Even some drinking water supplies contain enough chlorine to cause problems. Avoid expensive repairs or complete destruction of your gold jewellery by keeping it away from these chlorine containing compounds as much as possible. This damage is caused by a phenomenon called Chlorine Corrosion Cracking, also known as Stress Corrosion Cracking. An extreme example occurred a few years ago. A woman brought in a ring which she had soaked in Clorox for over 24 hours. She had confused Clorox bleach with Ammonia, which is safe for jewellery and is used to clean it. The ring crumbled in our fingers. Most damage does not occur at this rapid rate. It is a result of repeated exposure to weaker concentrations of chlorine over a long period of time. What happens to your jewellery as a result of this exposure? Prongs fall off and stones are lost. Jewellery cracks into one or more pieces. Thin sections may collapse. Other chemicals can also cause stress corrosion, such as acetic acid-salt solutions. A common example of this is the vinegar and salt solution used to make pickles. The higher the karat the gold is, the less effected it is by chlorine corrosion. Jewellery made from 18 karat gold or platinum mostly avoids these problems, but we still advise keeping these metals away from it anyways. Chlorine base chemicals are also known to discolor or corrode the surfaces of gold alloys. If you think any of your jewellery has come in contact with any of the above mentioned liquids, bring it in to have it inspected, cleaned, re-polished, and repaired if necessary.


Guideline to Cleaning Your Jewellery at Home: 

Gold

In a bowl combine a few drops of mild dishwashing soap with warm water. Let your pieces soak in this mixture for about 15 minutes. If you want to get into fine areas of your piece, gently take a soft bristle toothbrush to it. Rinse off with warm water and pat dry. If you want to give your piece an extra shine it can be done with a polishing cloth.


Sterling Silver

Create a paste by mixing baking soda and warm warm. Run this mixture back and forth through your piece. Rinse off with warm water and pat dry. If you want to give your piece an extra shine it can be done with a polishing cloth.